Terms of Service

Last updated May 28, 2026

SOFTRIVER AFFILIATE PROGRAM TERMS

Last Updated: May 28, 2026

These Affiliate Program Terms (“Agreement”) govern participation in the Softriver Affiliate Program operated by Softriver LLC (“Softriver”, “we”, “our”, or “us”), a company registered in the State of Delaware, United States.

By registering as an affiliate through Rewardful or participating in the Softriver Affiliate Program, you agree to these Terms.

1. Eligibility

To participate in the Affiliate Program, you must:

• Be at least 18 years old
• Provide accurate account and payment information
• Operate in compliance with all applicable laws and regulations
• Not engage in misleading, fraudulent, or unethical marketing practices

Softriver reserves the right to approve or reject any affiliate application at its sole discretion.

2. Affiliate Relationship

Affiliates are independent contractors and are not employees, partners, agents, or representatives of Softriver.

Participation in the Affiliate Program does not create any employment, partnership, or joint venture relationship.

3. Referral Tracking

Referrals are tracked through Rewardful using affiliate tracking links and cookies.

A commission will only be credited when:

• A customer uses the affiliate’s valid tracking link
• The purchase is successfully completed and paid in full
• The transaction is not refunded, disputed, or identified as fraudulent

Tracking accuracy depends on browser cookies, device settings, ad blockers, and other technical factors outside Softriver’s control.

4. Commissions

Commission rates are determined by Softriver and may be updated at any time.

Softriver reserves the right to:
• Modify commission percentages
• Change commission structures
• Introduce promotional campaigns or limited-time incentives
• Exclude specific products or services from commission eligibility

Any updates become effective upon posting or notification through Rewardful or email.

5. Commission Approval & Payment

Commissions are only considered approved after:
• The customer payment has been successfully processed
• Any applicable refund or dispute period has passed
• The transaction is verified as legitimate

Payments are issued through Rewardful or the designated payout provider once commissions have been approved in accordance with these Terms.

Softriver reserves the right to determine:
• Payout schedules
• Minimum payout thresholds
• Holding periods for verification purposes
• Additional identity or tax verification requirements where legally necessary

Affiliates are responsible for providing accurate payout information.

6. Refunds & Chargebacks

If a referred purchase is refunded, canceled, charged back, disputed, or determined to be fraudulent, the associated commission may be:
• Reversed
• Withheld
• Deducted from future payouts

Softriver reserves the right to delay payouts while transactions are under review.

7. Prohibited Activities

Affiliates may not:

• Misrepresent Softriver, its services, pricing, or guarantees
• Impersonate Softriver employees or representatives
• Use misleading claims or deceptive advertising
• Engage in spam, unsolicited promotions, or illegal marketing methods
• Bid on Softriver branded keywords in paid advertising without written permission
• Use fake referrals, self-referrals, fraudulent purchases, or commission abuse
• Create websites or social accounts pretending to officially represent Softriver
• Use copyrighted or trademarked materials without authorization

Violation of these rules may result in immediate termination and forfeiture of unpaid commissions.

8. Brand Usage

Affiliates may use approved Softriver logos, branding assets, and marketing materials solely for the purpose of promoting Softriver services.

Affiliates may not:
• Modify logos in a misleading manner
• Present themselves as official representatives of Softriver
• Use branding in any unlawful, defamatory, or harmful context

Softriver reserves the right to request removal of any promotional material at any time.

9. Taxes

Affiliates are solely responsible for reporting and paying any taxes associated with commissions earned through the Affiliate Program.

10. Termination

Softriver reserves the right to suspend or terminate any affiliate account at any time for:
• Violation of these Terms
• Fraudulent activity
• Abuse of the program
• Conduct that may harm Softriver’s reputation or business interests

Upon termination:
• Unpaid commissions associated with violations may be forfeited
• Affiliate links may be disabled immediately

11. Limitation of Liability

To the fullest extent permitted by law, Softriver shall not be liable for:
• Indirect or consequential damages
• Loss of profits or business opportunities
• Tracking interruptions or technical failures
• Delayed or missing commission payments caused by third-party systems

Maximum liability shall not exceed the total commissions paid to the affiliate during the previous three months.

12. Modifications

Softriver may update or modify these Affiliate Program Terms at any time.

Continued participation in the Affiliate Program after updates constitutes acceptance of the revised Terms.

13. Contact

Softriver LLC
34 South Dupont Highway
Camden, Delaware, United States

Email: joy@softriver.co

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